Toowoomba Central Plaza Apartment Hotel-27.56379, 151.95294
According to guest reviews, the hotel has been rated as Best Luxury Hotels in Australia
Situated in the heart of Toowoomba, Toowoomba Central Plaza Apartment Hotel was built in 2007. The hotel is housed in a 9-storey building with an empire design. The hotel features an outdoor swimming pool with a hot tub.
University of Southern Queensland is 4.8 km from the accommodation, while Grand Central Shopping Centre is settled 1.5 km away. The property is set within 5 km distance from Toowoomba city center.
Area attractions include Empire Theatre Toowoomba, Toowoomba Farmers Market and restaurants, cafés and eateries.
Toowoomba airport lies within 10 minutes' drive away from Toowoomba Central Plaza Apartment Hotel.
It offers rooms with individual climate control, a heating system and a wardrobe, besides an exceptional view over the city. Each room includes a bathroom with a shower, complimentary toiletries and dressing gowns.
Eat & Drink
A continental breakfast is served daily. There is a restaurant serving regional dishes on site. The hotel invites guests to the snack bar to relax with a drink. There are several restaurants nearby, such as Dee's Vintage Thai Restaurant and Olive Branch Lounge Bar & Restaurant.
Toowoomba Central Plaza Apartment Hotel also provides 24-hour reception, dry cleaning and ironing service.
A wellness centre and a Jacuzzi as well as a gym area and a fitness centre are offered on the premises. Toowoomba Central Plaza Apartment Hotel also has a nightclub, a heated pool and a picnic area.
Wireless internet is available in the entire hotel for free.
Private parking is possible on site for free.
Year renovated: 2007. Number of floors: 9. Number of rooms: 80.
On-site car park
Bar/ Lounge area
Coffee/Tea in lobby
Outdoor swimming pool
Spa & wellness centre
Sports & Fitness
- Fitness centre
- Room service
- Dry cleaning
- Tours/Ticket assistance
- In-room breakfast
- Bar/ Lounge area
- Coffee/Tea in lobby
- Catering service
- Packed lunches
- Special diet menus
- Business centre
- Meeting/ Banquet facilities
- Children's menu
Spa & Leisure
- Outdoor swimming pool
- BBQ facilities
- Spa & wellness centre
- Air conditioning
- Sitting area
- Tea and coffee facilities
- Dining table
- Ironing facilities
- Rollaway beds
- Bath/ Shower
- Hair dryer
- Washing machine
- Free toiletries
- Electric kettle
- Cookware/ Kitchen utensils
- Flat-screen TV
- Internet television
- Direct dial telephone
- CD player
- AM/FM alarm clock
- Carpeted floor
16 years or adultsExtra bedAUD 25
Rooms and availability
In the Room
1 Double bed1 Double bed, 1 Single bed
2 Queen-size beds
2 Queen-size beds
In the Room
- City landmarks
Lay-out of rooms is perfect for 2 couples traveling together. Full kitchen in 1 side, kitchenette in other side & bathroom in both areas. 2 units connected by adjoining door.
No info in room on how to operate their TV/DVD system or places to visit only sales info on units
The location for us was great and the fact that the Hotel had 3 bedroom apartments was a real bonus as we are a family of five. It was roomy and very comfortable.
For the overnight tariff I thought the room would have been a bit more luxurious with the furniture and fit out.
not having a private deck , no face cloth , cramped room , excess noise from other rooms
Proximity to where we needed to go.
Unable to book in before 2pm. After travelling several hours we had to unpack , shower and dress to attend a 2.30pm wedding. We phoned as adivised early that morning before we left to see if we could access the room earlier. We were told 12.30pm. We arrived and were adivsed that it was not available until 1:45pm. It seems that the hotel met their own needs before meeting the needs of their intended guests. That is, they have a system of cleaning the rooms regardless of which rooms were required later that day. Our family booked a number of rooms all of which were not ready in time. We then had to check out by 10am, Not even 24 horus for our money. We will be considering other accommodation in Toowoomba where I know guests can check in well before 2pm. Unless of course your hotle changes its policy and its processes for ensureing a fair book in time and checking out time. Not worth the money we spent. Other family members also stayed there and they are of a similar opinion.
The staff were very accommodating and approachable. Problems with the dvd player and missing light globes in lamps were rectified promptly. The availability of Wi Fi in the reception area was also a godsend.
Lack of information in the form of hotel compendiums etc was a hassle. (Location of the rubbish shute would have been appreciated). Whilst I would not say the rooms were unclean there was not enough attention paid to the cleaning of some areas, especially bathrooms.
The location is perfect as well as the fact you can secure your car in the underground parking lot. No reserved spot meant we could choose a good spot to suit our large rental car. The bed we slept in was one of the most comfortable ones ever. The lounge not so good, but it sufficed for the two of us. We also loved drinking our wine from an actual red wine glass,well done. Good selection of crockery. Another thing that was appreciated was the extensive list of take away menus from near by. Also, all but one of the staff we encountered were professional, courteous and friendly.
A smile from the receptionist upon arrival would have been good. The bathtub wasn't clean as there were feet marks in it. Around the basin there were old dirt marks. In the fist evening we attempted to have a shower but the large dispenser was empty, so we washed with shampoo. No hand wash either, that was empty too.Not a good start to our weekend. The next day the very friendly cleaning ladies came by to make our bed. The kitchen bins were emptied but our rather full bin in the bathroom was not attended to. At least these two ladies greeted everyone walking past them, very welcoming on both days we stayed there. The young man at reception on our departing day was very courteous and accommodating to our request to leave our car in the secure parking lot while we went down the road to breakfast. He smiled and wished us farewell on departing.
Great location, staff are helpful. It's nice and quiet.
You need to provide time for a more detailed bathroom clean - very mouldy behind the soap dispensers. You see we sit in the bath, shut the bathroom door, etc and see the surfaces from a different angle. it looks clean from a standing front on position which your cleaner has, but is not so clean from a customer position.
miniscule bathroom & its poor lighting inconvenient car parking - needed to carry luggage too far. lack of individual easy chairs ridiculously low coffee table no TV in bedroom - lounge TV unable to receive HD transmissions HD set top box inoperative
the room size was great with excellent in room facilities
the lifts were slow and the car park entrance was very tight
We had adjoing rooms as we shared with friends. It was good that seperate bathroom facilities so we werent invading each others privacy. Having a self contained apartment was great, really surprised when I saw it had a washing machine and dryer as well as a dishwasher. You don't normally see laundry facilities in the apartment. The location was great, didn't have to drive to the shops all within walking distance.
Can't think of anything.
The location (right in the heart of cbd). The room layout is excellent when you have a group of people, ( we were 6 girl friends - aged between 55 to 65). Undercover secure parking.
Room cleanliness could have been better, especially in the en suite bathroom. On entrance everything looked clean and tidy, but when having a moment to look for a moment longer, the shower and vanity and floor surface could definitely do with a good scrub.
Some of the staff were very friendly and efficient.
Not a current foxtel guide in room. When I asked receptionist she didn't seem to care.
Absolutely nothing. I am appalled by the appearance of a 4 year old hotel - it looked 12 years old. Very run down, much like the staff, house cleaning was disgusting - like living in your own filth. We paid more for staying in Toowoomba than the Gold Coast - we don't mind the price but it has to resemble what your paying for! Toowoomba Central Plazza you pay for location because there was nothing-not even service that would entice me back there & I will be spreading the word! Needs a complete overhaul from staff to design to look/feel - just disgusting!
Travelling for business using a corporate credit card my card was rejected because the hotel is classified as 'personal services' not hotel and accodation. Will not be staying there again untl this is rectified.